Frequently asked questions

What are your office hours?

Sessions are booked by appointment only. However, our office opening hours are by appointment at evenings 5.00 pm to 9.30 pm Monday to Friday and by appointment at weekends. If you telephone the office and we are not available please leave us a message and we will get straight back to you. Outside of those hours please use the Contact Us page or email: -
We aim to reply to all messages within 24 hours even at the weekend.

How are the sessions conducted?

NLP, Coaching, Time Line TherapyTM and Hypnosis can be successfully delivered face to face either at our office in Nottingham or via a home visit. Certain techniques will be less effective over the phone however, using internet based web chat (eg skype) is fine. This may be dependent on your needs (frequency of sessions, location, time restraints or other commitments) and will be agreed when arranging your first appointment.

How many sessions are needed?

The amount of sessions will vary dependent on your coaching needs. The beauty of NLP is that results are quick. However, it is dependent on finding the triggers/strategy and root cause of a clients issue. Each session is 60-90 minutes and may take up to 6-8 sessions to resolve. However, a deeper rooted issue(s) may uncover other areas that may need addressing to fully remove the root cause(s) and may require more longer term work.

Is there a cancellation policy?

We would ask for at least 48hrs notice of a cancellation, otherwise the session may still be charged. All circumstances will be taken into consideration and as much flexibility offered as possible.

What is expected from the Client?

Your coach will have no expectations of you other than to attend your session on time, be focused on the session and be as open and honest as you feel able. You will be treated in a non-judgemental fashion and the session will be confidential* Results are the most successful where the client is committed to the work facilitated by your coach. Prior to sessions you may be expected to complete set tasks to support the change process. *except in cases of safeguarding or by law. See ANLP Code of Ethics

What will I need at my first session?

All you will need to bring is yourself and a want to change. Perhaps a pen and paper for any notes you may want to take. You will be asked to complete an initial questionnaire prior to your first appointment and send it back prior to the day of your first appointment.

Where are you based?

We are based in Kimberley, Nottingham near J26, M1 Giltbrook Industrial Estate where Ikea is situated. Our office is on the 1st Floor, 20 James Street NG16 2LP. As we are based on the 1st floor there no lifts, however access is via a flight of stairs. For any Clients with any disabilities we can arrange home visits or conduct sessions via Skype.